Entries by Malin Alm

HR processes as a driver for profitability and growth

A recent survey shows that smart HR-processes has a positive effect on the economic outcome. Most important for boosting the profit is management development, talent management and performance management. How is your company working with managing and leading your HR-processes? Companies with well-designed HR processes have up to 3,5 times higher growth and 2,1 times […]

Improved recruitment and introductions

A recent study (Recruitment in the IT business) from Stockholm University shows that IT companies have difficulties in handling the ’80s generation who is perceived as volatile and demanding. The study illustrates the changes in the IT industry that places greater demands on recruitment and induction. Matching requirements with expectations requires focus and continuous improvement. […]

Customer expericence as marketing – Net promoter score

From seminar 24 mars Marketing has for long been about convincing the company’s excellence through megaphone marketing – that this time is over, we know with certainty. Customer churn is more expensive than ever, and bad customer experiences spreads like wildfire in social media. Today’s consumers and customers are more informed and more connected than […]

Swedish media buyers’ view of media buyers and ad products

Swedish media buyers’ view of media buyers and ad products Here comes the latest news on the media business and advertising customers’ perception of ad product, vendor and medium. The movement from print to digital media will continue in 2012. Most expected mobile and web TV increase. According to the forecast Internet advertising is growing […]

Automated course evaluation allows time for quality analysis

All students should have the opportunity to speak up on their education in course evaluations. How this is done can vary both within and between colleges and universities. The process often takes time and energy and can be difficult to grasp. Now Quicksearch in collaboration with Blekinge Institute of Technology (BTH) has developed a new […]

Net Promoter Score á la Manchester United

Manchester United lost the Premier League title on the last day of the season in heartbreaking fashion, when rival Manchester City scored a last-minute goal to defeat Queens Park Rangers and clinch its first title ever in May. Man City’s win prevented Manchester United from winning a second straight Premier League title–and record 20th overall–disappointing […]